Shipping Countries:
India
Ready to ship in 1 business day
Shipping Policy
Reylva Shipping Policy
Processing Time: Orders are processed within 1-3 business days (up to 5 days during peak times).
Domestic Delivery:
Standard Shipping: 5-7 business days
Express Shipping: 2-4 business days
Same-Day/Next-Day: Available in select cities (extra charges apply).
Shipping Charges: Free shipping on orders above ₹[X], otherwise standard rates apply.
Tracking: A tracking link will be shared via email once your order is shipped.
Delays & Issues: Shipping delays may occur due to weather, customs, or high demand. Contact us within 5 days if your package is marked delivered but not received.
Restrictions: We do not ship to P.O. Boxes or military addresses.
Refund Policy
Reylva Return & Exchange Policy
Return Window: Returns must be initiated within 7 days of delivery.
Eligibility: Items must be unused, unwashed, and in original packaging with tags. Sale or custom items cannot be returned.
Return Process: Customers can initiate a return via the support ticket system. Return shipping costs apply unless the item is defective or incorrect.
Exchanges: Allowed for size or color changes, based on availability. If unavailable, a refund or store credit will be issued.
Refunds: Processed within 5-7 business days after item inspection. Shipping fees are non-refundable unless the issue is from our side.
Damaged/Incorrect Items: Report within 48 hours of delivery for a free replacement or full refund.
For any return or exchange, use the support ticket system.
Reylva Return & Warranty Policy
Return Policy
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Return Window: Initiate returns within 7 days of delivery.
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Eligibility: Items must be unused, unwashed, and in original packaging with tags. Sale and custom items are non-returnable.
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Return Process: Start a return via the support ticket system. Return shipping costs apply unless the item is defective or incorrect.
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Exchanges: Available for size or color changes, subject to stock. If unavailable, a refund or store credit will be issued.
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Refunds: Processed within 5-7 business days after inspection. Shipping fees are non-refundable, except for our mistakes.
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Damaged/Incorrect Items: Report within 48 hours of delivery for a free replacement or refund.
Warranty Policy
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No warranty on fashion items, except for manufacturing defects reported within 48 hours of delivery.
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If a defect is confirmed, we offer a replacement or store credit.
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Normal wear & tear, accidental damage, or misuse are not covered.
For returns or warranty claims, use the support ticket system.
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