Premium Wood Wicks for Candle Making Crackling Wooden Wicks

Shipping Countries: India, United Arab Emirates

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Ready to ship in 1-2 business days from India

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Shipping Policy

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GadgetPG Shipping, Return & Refund Policy

At GadgetPG, all products are carefully inspected and tested before dispatch to ensure quality.

Order Processing
Orders are processed within 1 to 3 business days after payment confirmation.

Shipping Time
Domestic (India): 4 to 7 business days
International: 7 to 21 business days depending on destination and customs clearance

Delivery timelines are estimates and may vary due to logistics, customs, or external factors.

Shipping Charges
Shipping charges are calculated at checkout based on weight and destination.
Free shipping may be available on select orders or promotions.

Order Tracking
Tracking details will be shared via email or SMS once the order is shipped.
Orders can be tracked through our website or the courier partner’s tracking page.

Undelivered or Lost Packages
If an order is returned due to an incorrect address provided by the customer, additional shipping charges may apply for reshipping.
GadgetPG is not responsible for lost or stolen packages once marked as delivered by the courier.

No Returns or Exchanges
All sales are final. Returns or exchanges are not accepted once the order is delivered, except in cases of damaged, defective, or incorrect items.

Damage or Incorrect Items
Any issue must be reported within 24 hours of delivery with clear photo or video proof of the product and packaging.

For damage claims, an unboxing video is strongly recommended.

After verification, an appropriate resolution such as replacement or refund may be provided.

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Refund Policy

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Refund Policy
Refunds are only considered in the following cases:

Wrong item received
Product damaged during transit

Refunds are not applicable in the following cases:

Change of mind
Incorrect address provided by the customer
Lost or stolen packages after delivery confirmation
Minor cosmetic variations
Issues reported after the product has been used

Refund Process
If approved, refunds will be processed within 7 to 10 business days to the original payment method.
Shipping charges are non-refundable.

International Orders
Returns for international orders are generally not accepted due to high shipping costs and logistics limitations.
In approved cases, resolution may be limited to replacement or partial refund.

Customers are responsible for any customs duties, import taxes, or additional charges applicable in their country.

Contact
For any queries or requests, please contact us through the support system.