Couple Heart Lock Key Pendant Necklace Stainless Steel

Shipping Countries: India, United Arab Emirates

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Ready to ship in 1 business day

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Shipping Policy

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Reylva Shipping Policy

We aim to deliver your order quickly and reliably.

Processing Time
Orders are processed within 1 to 3 business days. During peak periods, it may take up to 5 business days.

Delivery Time (India)
Standard delivery takes 5 to 7 business days.
Express delivery takes 2 to 4 business days.
Same-day or next-day delivery is available in select cities with extra charges.

Shipping Charges
Shipping is free across India.
For international orders, shipping charges are calculated and shown at checkout.

Tracking
A tracking link will be shared once your order is shipped.

Delays and Issues
Delays may occur due to logistics, weather, or high demand.
If your order is marked delivered but not received, contact us within 5 days.

Restrictions
We do not ship to P.O. Boxes or military addresses.

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Refund Policy

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Reylva Return and Exchange Policy

Easy Replacement for Damaged Items

We aim to make your shopping experience smooth, but proper proof is required for claims.

Returns
Returns can be initiated within 7 days of delivery.
Items must be unused, with original packaging and tags intact.
Sale and custom-made items are non-returnable.
All returns must be initiated through the support ticket system.

Mandatory Proof for Damage Claims
Before opening the package, customers must record a clear unboxing video.
The video must show the sealed package, opening process, and product condition.
This video is mandatory for any damage or incorrect item claim.
Without valid video proof, returns or replacements will not be approved.

Damaged or Incorrect Items
Report within 48 hours of delivery.
Share the unboxing video through the support ticket.
After verification, a free replacement or full refund will be provided.

Exchanges
Exchanges are allowed for size or color changes based on availability.
If unavailable, a refund or store credit will be issued.

Refunds
Refunds are processed after inspection and approval.
Processing time is 5 to 7 business days.
Shipping charges are non-refundable unless the issue is from our side.

International Orders
Returns may be limited due to shipping constraints.
Return shipping and any customs charges are the responsibility of the customer.

Need Help
For any return or exchange, use the support ticket system in your order dashboard.